Shipping Policy

Last updated: November 6, 2026

SteadyRally ships to the United States, Canada, Australia and the European Union, and shipping is always free. This policy explains how and when your order will arrive.

Free shipping on every order

Shipping is free on all orders to the countries we serve, with no minimum purchase. You will never see a shipping fee at checkout.

Where we ship

We currently ship to:

• United States
• Canada
• Australia
• All member states of the European Union

We are not able to ship to other countries at this time, including the United Kingdom.

Order processing

Orders are processed within 1–3 business days (Monday–Friday, excluding public holidays). You will receive an order confirmation email right after you place your order, and a shipping confirmation with a tracking number once it ships.

Delivery times

After your order has been processed, estimated delivery times are:

Destination	Estimated delivery after processing
United States	8–14 days
European Union	5–10 days
Canada	9–15 days
Australia	7–13 days

Delivery times are estimates, not guarantees. During holidays, peak seasons, bad weather, customs checks or carrier delays, some orders may take longer.

If we cannot ship your order within the time stated, we will email you with a new estimate and the option to cancel for a full refund.

Carriers and tracking

Orders are delivered by our tracked shipping partners and handed over to the local postal service or courier in your country for final delivery. Every order includes tracking. Use the link in your shipping confirmation email or our Track My Order page.

Tracking may take 2–3 business days to show updates after your order ships.

Customs, duties and taxes

For most orders to the United States, Canada, the European Union and Australia, no extra fees are charged on delivery. In rare cases, local customs authorities may charge import duties or taxes, which are the responsibility of the recipient.

Multiple packages

If you order more than one item, your order may ship in separate packages and arrive on different days. Each package will have its own tracking number.

Shipping address

Please check that your shipping address is complete and correct before placing your order. To change an address, email us within 12 hours of ordering. We are not responsible for orders delivered to an incorrect address provided at checkout, but we will do our best to help.

Lost, late or damaged packages

• Not received: If your order has not arrived within 30 days of shipping, email us. We will investigate with the carrier and send a replacement or issue a full refund.
• Marked delivered but not received: Check with neighbors and your local post office, then contact us within 7 days of the delivery date.
• Damaged in transit: Email us a photo within 7 days of delivery and we will send a replacement or issue a full refund, at no cost to you.

Questions

Email support@steadyrally.com. We reply within 24 hours, Monday–Friday.